Legal
Framework

Data Controller
FluxVectorWorks, located at Avenida de España, 59, Piso 3, Puerta 2 — 07800, Eivissa, Illes Balears, España, is the data controller responsible for the processing of personal data collected through this website.

Data Collection
We collect personal data that you voluntarily provide when submitting contact forms, requesting services, or communicating with us. This data may include: full name, email address, telephone number, company name, and project-specific information you choose to share.

Legal Basis for Processing
Your personal data is processed under Article 6(1)(b) of the GDPR (performance of a contract or pre-contractual measures at your request) and Article 6(1)(f) (legitimate interest in responding to inquiries and improving our services).

Purpose of Processing
We process your data exclusively to: respond to your inquiries, prepare project proposals, execute agreed-upon services, send administrative communications, and comply with legal obligations.

Data Retention
Personal data is retained for the duration necessary to fulfill the purposes for which it was collected, or as required by applicable Spanish and EU law. Inactive client data is purged after 36 months of inactivity unless retention is required by law.

Data Sharing
We do not sell, rent, or share your personal data with third parties except: (a) with your explicit consent, (b) with service providers who assist in project execution under strict data processing agreements, or (c) when required by law or competent authorities.

International Transfers
If data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place in compliance with Chapter V of the GDPR, including Standard Contractual Clauses where applicable.

Your Rights
Under the GDPR, you have the right to: access your personal data (Art. 15), rectify inaccurate data (Art. 16), erase your data (Art. 17), restrict processing (Art. 18), data portability (Art. 20), and object to processing (Art. 21). To exercise these rights, contact us at [email protected].

Right to Complain
If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

What Are Cookies
Cookies are small text files stored on your device when you visit a website. They are widely used to make websites function correctly, improve efficiency, and provide reporting information.

Cookies We Use
FluxVectorWorks uses only strictly necessary cookies required for the technical operation of this website. We do not use analytics cookies, advertising cookies, or any form of tracking cookies without your explicit prior consent.

Essential Cookies
These cookies are required for the website to function and cannot be switched off. They are set in response to your actions such as setting privacy preferences, filling in forms, or logging in. You can set your browser to block or alert you about these cookies, but some parts of the site will not function.

Third-Party Services
Embedded content from third-party services (e.g., Google Maps) may set their own cookies according to their respective privacy policies. We encourage you to review the privacy policies of these external services.

Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect the functionality of this website.

Consent
In accordance with the Spanish Law on Information Society Services (LSSI-CE) and the ePrivacy Directive, non-essential cookies will only be activated after you have provided your informed consent through the cookie consent mechanism provided on this website.

Project Milestones
FluxVectorWorks operates on a milestone-based payment structure. Payments are tied to specific, pre-agreed project deliverables outlined in the service contract. This structure ensures transparency and alignment throughout the project lifecycle.

Pre-Contractual Deposits
An initial deposit is required to secure project scheduling and commence work. This deposit is non-refundable once work has begun, as it covers resource allocation, initial research, and project setup costs.

Milestone Payments
Subsequent payments are due upon delivery and client approval of each milestone deliverable. If a delivered milestone does not meet the specifications agreed upon in the project contract, FluxVectorWorks will revise the deliverable at no additional cost within a reasonable timeframe.

Cancellation by Client
If the client cancels a project after work has commenced, payment is due for all work completed up to the date of cancellation, calculated proportionally based on the agreed milestone structure. Any pre-paid amounts for undelivered milestones will be refunded within 30 days of cancellation notification.

Cancellation by FluxVectorWorks
In the event FluxVectorWorks must cancel a project due to circumstances beyond its control, all payments made for undelivered milestones will be refunded in full within 30 days.

Refund Request Process
Refund requests must be submitted in writing to [email protected] within 14 days of the relevant milestone delivery. All requests are reviewed within 5 business days, and a written response is provided.

Statutory Rights
Nothing in this policy affects your statutory rights under applicable Spanish and EU consumer protection law.

Acceptance of Terms
By accessing the website and/or engaging the services of FluxVectorWorks, located at Avenida de España, 59, Piso 3, Puerta 2 — 07800, Eivissa, Illes Balears, España, you agree to be bound by these Terms of Service. If you do not agree, you must not use this website or our services.

Scope of Services
FluxVectorWorks provides digital design, development, and branding services as described in individual project proposals and service contracts. The specific scope, deliverables, timeline, and pricing for each project are defined in the corresponding signed agreement.

Intellectual Property
Upon full payment, all intellectual property rights for the final deliverables are transferred to the client. FluxVectorWorks retains the right to display completed work in its portfolio unless otherwise agreed in writing. Pre-existing tools, frameworks, and methodologies used during project execution remain the property of FluxVectorWorks.

Confidentiality
Both parties agree to maintain the confidentiality of proprietary information shared during the course of the project. This obligation survives the termination of the service relationship for a period of 24 months.

Limitation of Liability
FluxVectorWorks shall not be liable for any indirect, incidental, or consequential damages arising from the use of its services. Total liability shall not exceed the total amount paid by the client for the specific service giving rise to the claim.

Force Majeure
Neither party shall be liable for failure to perform its obligations due to circumstances beyond reasonable control, including but not limited to natural disasters, pandemics, government actions, or infrastructure failures.

Governing Law
These Terms of Service are governed by the laws of the Kingdom of Spain. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Eivissa, Illes Balears, España.

Modifications
FluxVectorWorks reserves the right to modify these Terms of Service at any time. Changes take effect upon publication on this website. Continued use of the website or services after modifications constitutes acceptance of the updated terms.

Contact
For questions regarding these Terms of Service, contact FluxVectorWorks at [email protected] or +34 645 310 762.